LotR TCG Wiki
→ Card Sets: All 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
→ Forums: TLHH CC PC

 
Cobra Cards Player Community Forum Index
 Forum index » General Discussion » Members' Lounge
Author Message
gil-estel
Posted: Mon Jan 07, 2008 4:46 pm
Joined: 25 Apr 2007 Posts: 545 Location: Groningen, the Netherlands
Ok here’s the thing: for Shieldmaiden I ordered something at Decipher. The payment was done and my experience with D was positive. For weeks and months the package did not arrive. I send several emails, but they never responded. Everytime I check in, the orderstatus says: in progress....very slow progressors. I want this thing to happen, but what if they keep on ignoring me...what can I do? Maybe turn it in to my creditcard agency? Anyone experience with that?
The last possibility: anyone who lives near Decipher? Can you provide me with tactical plans to invade their building and help me to get justice done?
Many thanks...
My trading list
My main wants
My refs
Incognito
Posted: Mon Jan 07, 2008 5:08 pm
Joined: 17 Jul 2007 Posts: 8 Location: You wish you knew.
tactical plans to invade their building Laughing

if you need a trained killer to help, drop me a line.
Incognito. Professional Assassin.

You're next.
gil-estel
Posted: Mon Jan 07, 2008 5:29 pm
Joined: 25 Apr 2007 Posts: 545 Location: Groningen, the Netherlands
Even though I highly appreciate the participation of deadly, well trained assassins, Wink.... I’m kinda serious ..I really want to end this, so please think with me...and if all the knowledge of all the people here doesn’t provide me with a solution, I will come back to you my dear friend....
My trading list
My main wants
My refs
AgentDrake
Posted: Mon Jan 07, 2008 5:58 pm
Joined: 01 Apr 2007 Posts: 667 Location: Halfway between eccentric and insane...
Unfortunately, I haven’t heard many stories about people actually getting their orders from D in the past couple years. I’ve never ordered anything from them personally, but I vaguely remember some heck breaking loose about people never getting their orders. I do remember that it seemed, at least, when it started out, generally confined to people who hadn’t paid actual money (tournament prizes and "decipher dollars"-type stuff) but I could be mistaken.

Having zero experience with any of this, I’d suggest that you try to find some way to cancel the order if you can. I don’t know if that would entail getting in touch with the credit card company (probably) or what.

Has the payment actually shown up on your card? I do vaguely seem to remember something about D trying to get the orders done faster for people who had actually literally paid the money.

I would, however, probably give up on ever actually managing to contact Decipher. As far as I know, no-one’s actually managed to do that for a very long time.

Almost as if they had all fallen into some other dimension or mirror universe...

Sorry for the rather hopeless response, but then again, I’ve never had to deal with these guys myself, so it’s not impossible that I’m completely wrong.
Good luck!
Never kid about politicians. The more bizarre the joke, the more likely it is to come true.
NBarden
Posted: Mon Jan 07, 2008 7:11 pm
Joined: 28 Dec 2006 Posts: 5468 Location: I don't know...
I have a bunch of gun-toting redneck relatives that live about 20 miles from D’s headquarters.

Actually, I’m not kidding there, but invading might be a little far-fetched.
Exclamation-Trade With MeExclamation
Popcorn Add the popcorn smiley to your sig, help it achieve world domination.
What if the hokey pokey really IS what its all about? Shocked
As I lay in bed staring at the stars last night, I thought to myself, "where the heck is the ceiling?"
Arrow Spotlight on....Sense of Obligation.
lem0nhead
Posted: Tue Jan 08, 2008 6:02 am
Joined: 02 Apr 2007 Posts: 2981 Location: Blood Island
I have a sad summary for you GE.

Youre not the first ive heard have this problem by any means. In fact youre like the 30th-40th person who i have specifically heard say that D havent shipped an order placed. If i count freinds of friends and people on forums it runs into the hundres of those who havent had cards from Decipher but are owed them.

Do not hold your breath.

Sorry.
Ban shampoo, demand real poo.
Popcorn My Trade List and CC References
"Smart guy, especially considering his head is filled with lemon juice and seeds. That boy’s juicy brain is FULL of good stuff" ~ DainIronfoot
"No fair! And all I got was an oily unconscious steward!" ~ Pippin.
"Okay, stop me if you've heard this one. An elf, a man, and a dwarf walk into the Riddermark..." ~ Eomer
NBarden
Posted: Tue Jan 08, 2008 7:35 pm
Joined: 28 Dec 2006 Posts: 5468 Location: I don't know...
Pray they get it together once they release this big new product.

Drop some hints on their board that you might not order the new product if you can’t get old shipments, and get other people to do the same. If they get the message that their incompetence isn’t just losing the LotR people, they may get it together. The last thing they want is for their new product to flop, if that does, they’re flat-out broke. If its true that they’re trying to bring back their fanbase, drop hints that these orders are pushing the fanbase away, and that could threaten the success of the new product.

After all, who would order cards from someone who has consistently failed to deliver then?

Maybe start a petition or something.
Exclamation-Trade With MeExclamation
Popcorn Add the popcorn smiley to your sig, help it achieve world domination.
What if the hokey pokey really IS what its all about? Shocked
As I lay in bed staring at the stars last night, I thought to myself, "where the heck is the ceiling?"
Arrow Spotlight on....Sense of Obligation.
bobtheorc
Posted: Wed Jan 09, 2008 6:06 pm
Joined: 19 Mar 2006 Posts: 1218 Location: Wow, its hot in Iowa
If the payment has gone through I would definitely check with your Credit card company....it can’t be legal to take someones money, and then not deliver the product.
Exclamation Ban the Overpowered OrcsExclamation
"Don't panic, I have paper!" - Taipan Popcorn
Is that Grima, Grief Counselor? - legolamb
Bobtheorcs Uruk-Hai Dcs
Bob’s wonderful !! updated !! Trade list

Display posts from previous:  

 Forum index » General Discussion » Members' Lounge
All times are UTC - 4
Page 1 of 1 [8 Posts]  
View previous topic   View next topic